RETURN & EXCHANGE POLICY
SHIPPING POLICY
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Shipping for all orders within India is Free. Please note, for the international orders of and below INR 25000, the shipping charges are INR 1000/kg. For orders above INR 25000, the shipping is free.
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From the time of shipping, it takes about 7-12 working days for domestic orders and 12-15 working days for international orders to reach you.
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If you have placed an order with multiple items, please note that your items may arrive in multiple shipments. The estimated delivery times are indicative, and, on some occasions, there might be some unavoidable delays beyond our control. We will keep you informed in case of any delays.
RETURN & EXCHANGE POLICY
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As a company policy, we do not provide a refund/return on any product once sold. Once the TSC pieces are sold they can't be exchanged with a different product but we do the replacement in a bigger or smaller size, for the same product (provided the aforementioned terms and conditions are met).
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We issue a credit note for our customers, only when the desired size of the product is not in stock.
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If the product is eligible for size exchange, you may write to us at THESUSHCLOTHING@GMAIL.COM strictly within 48 hours of delivery to request an exchange.
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Once acknowledged by the team, please send the product back to us yourself, we do not have reverse pickup facility.
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Please do not forget to take acknowledgement receipt from the courier person about the number of products you are dispatching with his signature and mobile number. TSC will not be responsible for any lost shipment.
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We do only size exchange once for all orders, items once sold are not taken back.